Incremental Group helps the public sector, manage its citizens, members and users through the delivery of Dynamics 365 Customer Engagement.

Provide case and citizen management through tailored CRM solutions with connected and intuitive online websites and portals with Dynamics 365.

Dynamics 365 for Customer Engagement is Microsoft CRM solution offering advanced capability that can support your service teams deliver to your volunteers, users and Citizens. It allows you to design workflows to match your organisational processes and deliver self service portals and websites that connects to your systems.

Our demo and briefing will highlight the key functionality available from Dynamics 365 and demonstrate the areas relevant to your organisation. We are the chosen delivery partner for Scottish Social Services Council, Skills Development Scotland, Scotland Council for Development and Industry and many more.

We will reach out in advance to gather your requirements to tailor the session.

Agenda

We will then arrange the demo and briefing, either on Skype or face to face, that covers:

  • An overview of the capability available
  • A demonstration of the key areas that are relevant to your organisation
  • An overview of the wider capability available from the Microsoft platform that supports Dynamics 365, such as Azure and Office 365
  • Relevant case studies of similar businesses and use cases
  • Discussion of your business’ requirements and current situation

Deliverables

Based on the information discussed in the session you will have a high-level understanding of the solution, costs and potential timeline for your move to Dynamics 365 Customer Engagement.

Note

The above approach is an example and the demo and briefing will be tailored to suit your exact requirements and is flexible to your needs.

Only available in the UK

Learn more

Upgrade Dynamics CRM to Dynamics 365 Customer Engagement

 

Enquire today

Enquire about our service below, we will be in contact to arrange a preparation call and answer any questions you might have.