Incremental supports Non-Profits transform relationships with donors, service users, partners, and volunteers with Microsoft Dynamics 365.

Using our knowledge of Dynamics 365 and over 20 years of Non-profit experience we build solutions that deliver for your organisation. To support all your stakeholders with intuitive portals, websites, and processes.

Dynamics 365 for Customer Engagement is a Microsoft CRM solution offering advanced capability that can support your service teams delivery to your volunteers, users, and members. It allows you to design workflows to match your organisational processes and deliver self service portals and websites that connect to your systems.

Our demo and briefing will highlight the key functionality available from Dynamics 365 and demonstrate the areas relevant to your organisation. We are the chosen delivery partner for Girlguiding, Shelter, Scouts, Crisis, Smart Works, Aberlour and more.

We will reach out in advance to gather your requirements to tailor the session.


We will then arrange the demo and briefing, either on Skype or face to face, that covers:

  • An overview of the capability available
  • A demonstration of the key areas that are relevant to your organisation
  • An overview of the wider capability available from the Microsoft platform that supports Dynamics 365, such as Azure and Office 365
  • Relevant case studies of similar businesses and use cases
  • Discussion of your business’ requirements and current situation


Based on the information discussed in the session you will have a high-level understanding of the solution, costs, and potential timeline for your move to Dynamics 365 Customer Engagement.


The above approach is an example and the demo and briefing will be tailored to suit your exact requirements and is flexible to your needs.

Only available in the UK.


Digital Transformation for Non-Profits in the 21st Century

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Enquire about our service below, we will be in contact to arrange a preparation call and answer any questions you might have.