Microsoft Digital Contact Center Platform: Delivering exceptional customer experience at every touchpoint
On-demand webinar
Today, customers have many ways to get in touch with organisations. From digital messaging to social media to phone, how do you ensure your organisation offers an excellent customer experience across all channels?
Join Iain Kennedy (Senior Pre-Sales Consultant, Incremental) and Chris Adams (Dynamics 365 Customer Engagement Expert, Microsoft) as they discuss how to deliver an exceptional customer experience at every touchpoint, with the new Microsoft Digital Contact Center Platform.
This 1 hour webinar session covers:
- Current customer service trends and challenges
- The business outcomes of excellent customer service
- Live demo of Microsoft Digital Contact Center Platform
- Q&A.
Complete the form opposite to access the on-demand webinar.