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Microsoft Teams is Microsoft’s hub for teamwork within Office 365. Teams enables you to collaborate with everyone you work with via chat, meetings, video calls and document sharing.  

Coronavirus has been a sudden and rather abrupt worldwide development that has instigated a huge surge in remote working needs and therefore, the demand and use of Microsoft Teams.  

Few organisations feel fully prepared for large-scale remote working.  You are not alone if you currently have a lot of questions. This guide outlines the frequently asked questions about Teams we are receiving from our customers during this period. 

This guide is split into two main sections:

  1. FAQs for those utilising Microsoft’s 6 month free trial of Teams
  2. FAQs for those with a full Teams license.